Who we are
ClareFlow is a trading name of Clarewood Capital Limited, a company registered in England and Wales under company number 15929482. Our registered office is 11 Chimney Walk, London, E15 2TP. You can contact us at info@clareflow.io.
About these terms
These Terms of Service apply to use of the ClareFlow website and, where applicable, ClareFlow services where no separate written agreement governs the relevant use. If you are a ClareFlow client and have entered into a separate written agreement with Clarewood Capital Limited, that agreement governs the services supplied to you and will prevail if there is any conflict with these terms.
What ClareFlow provides
ClareFlow designs, configures and operates acquisition workflow systems for property investment businesses. The specific scope of any client service is agreed separately with that client. ClareFlow provides operational support and workflow functionality. Clients remain responsible for their own investment, acquisition, pricing, offer, compliance and business decisions. ClareFlow does not provide financial advice, investment advice, legal advice or property management services, and does not have authority to bind a client or enter into a property transaction on a client’s behalf unless expressly agreed in writing.
Access and acceptable use
Any access we provide to ClareFlow is for the authorised user’s or client’s own legitimate business use. You must not copy, reproduce, resell, sublicense, reverse engineer, scrape, bypass, interfere with, overload or attempt unauthorised access to ClareFlow, its underlying systems or infrastructure. Access credentials must not be shared with unauthorised persons.
Intellectual property
All intellectual property rights in ClareFlow and its underlying systems, workflows, logic, prompts, templates, methodologies, integrations, infrastructure, configurations, processes, documentation, know-how and reusable components remain the property of Clarewood Capital Limited or its licensors. Use of ClareFlow does not transfer ownership of those materials.
Third-party services
ClareFlow may rely on third-party platforms, APIs, data providers, communications providers, hosting, software and other external services. We may use or replace those providers where reasonably required to operate or improve the service. Third-party services may be subject to their own terms, availability and restrictions. To the extent permitted by law, Clarewood Capital Limited is not responsible for outages, restrictions, account suspensions, service changes, inaccurate third-party data or other failures caused by third parties or circumstances outside our reasonable control.
Data and privacy
Our handling of personal information is described in our Privacy Policy. Where Clarewood Capital Limited processes personal data on behalf of a client in providing ClareFlow services, the client will normally act as controller and Clarewood Capital Limited acts as processor. We may use service providers and subprocessors where reasonably necessary to provide the service, subject to applicable data-protection obligations.
Service changes and availability
We may update, modify or replace elements of ClareFlow or its underlying technology where reasonably required to maintain, secure, optimise or improve the service. Unless a separate written client agreement expressly states otherwise, we do not guarantee uninterrupted availability or a specific service level.
Liability
ClareFlow is an operational support tool and is not a substitute for professional advice. Third-party data may be incomplete or inaccurate. To the extent permitted by law, Clarewood Capital Limited is not responsible for investment or acquisition decisions, offers, purchase prices, missed opportunities, investment returns or other commercial outcomes arising from use of ClareFlow. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.
Suspension and termination
We may suspend or restrict access where reasonably necessary because of unlawful or prohibited use, non-payment, a material security risk, compromised access, interference with ClareFlow or its infrastructure, or a material requirement of a third-party service provider. Where a separate client agreement applies, termination and post-termination rights are governed by that agreement.
Governing law
These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except where applicable law requires otherwise.
Changes
We may update these terms from time to time. The current version will be published on this page with the date of the latest update.